At PPPowerSports, we understand that sometimes returns are necessary. We strive to provide a hassle-free return process for our customers who have purchased motorbikes, bicycles, bike parts, accessories, and apparels. Please read our return policy carefully to ensure a smooth return experience.

1. Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. Motorbikes and bicycles must not have been ridden and should be free from any signs of wear or damage.

2. Timeframe: You have 30 days from the date of purchase to initiate a return. After this period, we will not be able to accept returns or provide refunds.

3. Return Process: To initiate a return, please contact our customer support team with your order details and reason for return. Our team will guide you through the return process and provide you with a return authorization number.

4. Shipping Costs: Please note that the customer is responsible for the return shipping costs unless the return is due to a mistake on our part or a defective item.

5. Refunds: Once we receive the returned item and verify its condition, we will process your refund. Refunds will be issued in the original form of payment used for the purchase. Please allow up to 10 business days for the refund to be reflected in your account.

6. Exclusions: The following items are not eligible for return:

• Used motorbikes and bicycles
• Items that have been modified or altered
• Items that are not in their original packaging
• Items that show signs of wear or damage
• Clearance or sale items

7. Warranty Claims: If you believe your item is defective and falls within the warranty period, please contact our customer support team. We will assist you in filing a warranty claim with the manufacturer or supplier.

8. Contact Us: If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.

Thank you for choosing PPPowerSports for your motorbike, bicycle, bike parts, accessories, and apparel needs. We appreciate your business and look forward to serving you again in the future.